Privacy policy

Last updated: August 18, 2026

At North Packs, we consider the protection of your privacy an essential part of a safe and enjoyable shopping experience. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit north-packs.com, place an order, or contact us. By using our website, you accept the practices described in this policy. If you do not agree, we kindly ask you not to use our services.

Storename: North Packs
Company name: Hmarketing
Address: Nieuwe Kerkstraat 26, 7941AX Meppel, Netherlands
BRN: 81002246
Email: info@north-packs.com

Follow us on Instagram at @north_packsofficial and on Pinterest for trail inspiration and our latest gear.

Information We Collect

When you use our website, we may collect:

  • Technical data such as your IP address, browser type, and time zone
  • Personal information you provide when ordering, such as your name, email address, phone number, shipping address, and payment details
  • Information you share when you contact us, such as support requests

How We Use Your Data

We use your data to:

  • Process and deliver your orders
  • Provide customer service
  • Protect our website and prevent fraud
  • Personalize your shopping experience
  • Send updates or marketing, but only if you have chosen to receive them

Sharing Your Data

We only share your data with trusted partners, such as:

  • Payment providers
  • Shipping and delivery companies
  • Technical and marketing service providers such as Shopify

We never sell or rent your personal data.

Cookies

Our website uses cookies to:

  • Remember your preferences
  • Improve website performance
  • Show you content that matches your interests

You can disable cookies through your browser settings, though some features of the website may not work correctly afterwards.

Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you
  • Correct or delete your data
  • Restrict the processing of your data
  • Receive a portable copy of your data
  • Withdraw your consent at any time, including unsubscribing from newsletters

To exercise any of these rights, please contact us at info@north-packs.com.

Children's Privacy

Our services are intended for adults. We do not knowingly collect data from anyone under the age of 18. If we discover that such data has been provided, we delete it immediately.

International Data Transfers

If you live in the United States, please be aware that your personal information may be processed or stored outside the United States, including in countries within the European Union, by our trusted partners such as payment providers, technology platforms, or logistics services. We take the necessary steps to ensure that any data transfer is carried out securely and in line with applicable data protection requirements.

Data Security and Retention

We take the security of your information seriously and only retain your data for as long as necessary to:

  • Provide our services
  • Meet our legal obligations
  • Resolve any disputes

Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on the North Packs website, so we encourage you to check back now and then.

Contact Us

If you have questions about this Privacy Policy, you can contact us:

Storename: North Packs
Company name: Hmarketing
Address: Nieuwe Kerkstraat 26, 7941AX Meppel, Netherlands
BRN: 81002246
Email: info@north-packs.com

Come say hello on Instagram at @north_packsofficial, where we share trail inspiration and a look behind the brand.

Thank you for choosing North Packs. Your privacy is part of the experience we are dedicated to protecting.